Do you print single-sided photo cards on card stock?
No, as stated above, our single-sided photo cards are professionally processed photographs, printed on photo paper.

Do you offer folding cards?
We do offer a selection of folding thank you notes, birth announcements, holiday cards, and greeting cards, in a choice of glossy or linen cardstock. Please see the folding note card product pages for more information.

Can my photo card be mounted on cardstock?
We do not provide cardstock, however this is a wonderful option for those wishing to add a little something extra to their 4x6 announcements and greetings. Cardstock is usually available at your local paper supply store and can often be cut to custom sizes at most copy centers. Should you decide to mount your cards on 5x7 cardstock, we would be happy to provide 5x7 envelopes with your order, upon request.

I read that your standard photo cards are 4"x 6". I would prefer to have cards that are larger or different in size. Is this possible?
Though 4x6 is our standard size for our single-sided photo cards, we can make wallet size, 4x5, 5x5, 4x6, 5x7 and 8x10 size photos. We supply envelopes to fit 4x6, 5x5, and 5x7 cards. We don't recommend mailing 8x10s in regular envelopes. Please contact t.m.oconnor@verizon.net for more information.

How does your pricing work on your single-sided photo cards?
We charge a one-time design fee for each card design ordered and cards are priced on a per card basis. The design fees are based on the amount of time it takes to create your card and are between $5-$8 for our standard styles. More elaborate styles cost a little bit more since they take more time to create. However, the per card price never changes no matter which style you choose. For custom designed cards, we provide an individual design fee price quote prior to you placing an order, however most custom design fees range from $5-$15.

How long will it take to receive my order?
Once we've received your completed order (order form, photo, and payment), you should receive a proof from your designer within 1-3 business days (please note that we are closed evenings, weekends and major holidays). There is a total in-house processing time of about 5-10 business days to design and print your cards. This is in addition to the time it takes to ship your order. On average, orders ship within a week, depending upon the complexity of the card, when it was ordered, how quickly a proof is approved, and the season. With our standard shipping option, your order will be sent via US Priority Mail (2-4 days, depending on where you live). For express orders, we use FedEx Express Overnight. Cards ordered between October and December typically take slightly longer due to heavy holiday card business.

Can I see a proof prior to ordering or making my payment?
Due to the amount of time our designers take to design each card from scratch, we do require a completed order and payment prior to completing a proof of your card. For those paying with credit cards on-line, our shopping cart system bills your credit card as soon as your order is placed, and our designers begin work on your card layout after receiving your photos. Unlike many companies from which you may order products on the internet, we offer a true graphic design service which requires full payment prior to providing that service.

Can I see a proof of my card before you print it?
Yes, we prefer that you see and approve a proof prior to printing. We send a small, low-resolution proof of your final card design to your email address. If you choose this option, we will not print your order until you OK the proof. We suggest you check your email frequently while awaiting your proof, as it may delay the delivery of your order if we must wait for a long period of time for your approval. If you would like to see a proof before your card is printed, please indicate this in the appropriate spot on the order form. In addition, once your order has been completely submitted, we suggest that you check your email at least two or three times per day so that you can see and approve your proof as soon as possible. We will work with you until you are happy with your design before printing your order.

Tell me about preordering envelopes.
We know that many people like to have have their envelopes addressed early and ready to go. We will mail your envelopes early if you order them before placing a card order. If you are preordering your envelopes before you order your cards, you simply pay a non-refundable $20 deposit and shipping. Your $20 will be applied towards your card order. If you choose not to order cards after the envelopes have been mailed to you, or if you cancel your card order while it is being processed, the $20 is not refundable. In addition, you will be billed for the envelopes at a rate of 14 cents per envelope. The $20 deposit will be credited towards this charge. Envelope charges in excess of $20 will be billed to the credit card used to place your original order. You may also choose to return the unused envelopes and avoid the 14 cent per envelope charge. It is important to let us know what size envelopes you will need.

Do envelopes cost extra?
Our envelopes are included in the price of the cards.

I didn't see a standard style that I liked. Are your styles customizable?
We create each card based on our customers' specifications. We can change or add something to one of our standard styles, create a custom card based on your design, or create a card similar to one of our custom designs. We can also edit or retouch your photos to create portraits, change your photos to black and white or antique, add custom color tinting, create collages, delete objects from pictures, cut the subject from the original picture, and more. Our custom design department can also help you if you want an unusual size or unique design. Please email us at t.m.oconnor@verizon.net for more information on pricing for custom work.

What type of photo editing can (or will) you do on my photo?
We can usually remove blemishes and repair many imperfections in your photo, including red-eye and flash reflections. We often crop and resize your photo based on the card style that you choose. When ordering your cards you may choose to have the photo in color, or converted to black and white or antique finish. These services are all included in the design fee. For a small extra charge, you also may choose to have custom color tinting added. This is an especially nice effect on certain black and white images. In addition, with our custom design option, our designers can transform your ordinary photos into extraordinary images. If you have specific areas of your photo that you want corrected, edited, excluded or included in the the final card, please specify that information in the "Special Information" section of your order form. Your designer will contact you to discuss prior to working on your order if your requests may be subject to an additional design fee. If you want to discuss the graphic design and photo editing possibilities for your cards or need pricing information for photo retouching, please email us at t.m.oconnor@verizon.net.

What if my photo has subjects, people or parts of it that I don't want included on my cards?
Just let us know what area you'd like cropped from the photo. You can include this information in the "Special Information" section of your order form. Or, if you think it might be confusing, feel free to copy your photo on a regular black and white copier machine and draw on it to show us what parts of the photograph to include or exclude. You may send the photocopy to us along with the original photo.

What if I need additional cards after I have received my order?
We archive your final card for 30 days following shipping. Contact t.m.oconnor@verizon.net within 30 days if you'd like to purchase additional cards after your order has been received. After 30 days, we purge all outdated cards and images from our systems.

What type of photos can I send? Do you accept digital photos?
You may send processed/printed photographs to our mailing address. We suggest that you do not send your only copy of the photograph since we cannot be responsible for the US Postal Service. We prefer to work with actual photographs, especially if you choose to have a size larger than our standard 4x6. Your photo will be returned to you in its original condition, along with your order. You can also send high resolution digital photos, but please read the information regarding digital photos in the "Photography Tips" section of this page. You may email digital photos to us at t.m.oconnor@verizon.net. We do not accept Polaroid photographs or those images printed on an inkjet, laser, or photo quality printer. If we do not think that your print or digital photograph will result in a high quality, high resolution photo or card, we will let you know. You will then have the option of providing another photo for us to use. If you choose to continue with the photo we warned against using, we will not be responsible for the end results. We will be unable to uphold our guarantee or remake the cards if you are unhappy with your order.

Can I send a black and white photo?
We would be happy to work with your high quality, black and white photo.

Do you have a deadline for ordering December holiday cards?
We ask that holiday card orders be placed by December 8th. You may order your holiday cards after the December 8th deadline, however, we cannot guarantee the delivery date.

What happens if I decide to cancel my order?
You may cancel your order at no charge up until the time your proof is being created, meaning before our designers have begun working on your cards. You must notify us at t.m.oconnor@verizon.net if you choose to cancel your order. Your order is not considered canceled until we have confirmed the cancellation. Once we have received your completed order (order form, photograph, and payment), we will notify you by email that your order is being processed or we will provide a proof of your announcement. After sending you this email or proof, if you choose to cancel your order, there will be a $15 non-refundable cancellation fee to cover our costs for the graphic design service you have received.

What happens if I decide to make changes to my order?
You may change your order at no charge up until the time your order is being processed, meaning before our designers have begun working on your cards. You must notify us at t.m.oconnor@verizon.net if you choose to change your order. Your order is not considered changed until we have confirmed the change. Once we have received your completed order (order form, photograph, and payment), we will notify you by email that your order is being processed. After sending you this email or a proof, if you choose to change your order or photo, you will be charged additional design fees to cover our costs of recreating another layout. Once the cards are printed, if you choose to change your order, you will need to pay an additional design fee, along with $1.25 per card to cover some of the costs of reprinting.

What if there is a mistake on my cards or order?
We do our absolute best to insure that no mistakes are made. However, we all know that they sometimes do occur. If we make a mistake on your cards, we will correct the mistake and ship you a new set of cards at no charge. If YOU make a mistake in the spelling or wording on the order form we will ask that you pay for the cost of correcting the mistake and reprinting the cards. Therefore, we ask that you double, even triple, check your wording and spelling on the order form. In addition, it is helpful to carefully check your proof when we send it to you, if you choose this option. If your order is incorrect due to our mistake, we will correct it immediately.

Can I use a professional portrait or photograph on my cards?
Professional portraits and photographs remain the property of the photographer who took the picture. We will gladly use a professional photograph or portrait if you obtain written permission from the photographer for us to use it. You must send us a copy of the signed, written release or permission form along with your photo or order. It must specifically grant Blue Daisy Greetings permission to use and edit the photograph for the purpose of creating and reproducing your cards. Please email t.m.oconnor@verizon.net if you need a release form for your photographer. Please see our terms of service and Copyright information.

Will you return my photo?
Yes, your original photo will be returned with your completed order if you include your name and order number on the back of the photo. Please write gently.

I took several photos of my family, but can't decide which one to use. Can I send them all to you and let you decide?
Yes, our designers would be happy to review your photos and choose the best one for your cards. In this case, we HIGHLY recommend that you choose the option of seeing an email proof before having the cards printed. All of your photos would be returned to you with your completed order. Please only send photos that you would like to use on your card, as there is an additional design fee charge to substitute photos once a proof has been created.

I love the idea of a portrait with color tinting and antique effects. Is it possible to also order an edited photo, without text, suitable for framing?
Yes, you can order an edited photo without text. These can be ordered in wallets, 4x5, 5x5, 4x6, 5x7, or 8x10 size, depending on the size of the subjects in the original photo. If you want a portrait style photo, along with your cards, please email us before placing your card order, since this is not currently in our price list or on our order form. For more information or a price quote, email us at t.m.oconnor@verizon.net
What if my proof does not arrive in my email?
Due to recent upgrades in internet and email security, please take whatever measures are necessary with your email program in order to allow incoming email from our company. Remember to also check your spam or junk email folders. If your proof has not arrived within three full business days of placing your order, please contact us and we will resend it.

Do you ship out of the United States?
At this time, we only offer our products and shipping within the United States. We are currently unable to ship to APO and AP addresses.

Can the text on the cards be printed in another language?
Yes, if we have access to all the characters or letters on a standard US keyboard. However, you will need to CAREFULLY spell out each word and name in the "Text" section on the order form. In addition, we highly suggest you choose to have a proof emailed to you for approval prior to printing.